We hear this question often and wanted to give you some guidelines from The Drycleaning and Laundry Institute. Despite information to the contrary, professional dry cleaning will actually prolong the life of a garment. In fact, it’s the oils, body salts, cologne, perfumes, hair products, insoluble soil, rain, food and beverage stains that will shorten the life of your garment.
First and foremost, a person’s body heat, activity, and the clothing’s stains largely determine cleaning frequency. If a garment is soiled or affected by perspiration or odor, it should be dry-cleaned as soon as possible. Light color garments and frequently worn clothes are especially susceptible to dirt and require more frequent cleaning. Have all matching pieces such as suits cleaned at the same time. This prevents any inconsistencies resulting from color changes. Always clean your garments before storing away for a season. Moths and insects are attracted to oil and perspiration.
Below are some more specific guidelines based on the Texas climate:
|There has been a lot of misinformation about gender pricing at the dry cleaners and we’d like to set the record straight. At Westbank Dry Cleaning, the cost to clean a woman’s pant and a man’s is the same.The cost to clean a woman’s coat is always going to be the same price as a man’s. But when we start talking about shirts it gets a little muddy.
First, an explanation for the difference between pressing and hand finishing. Most garments require
The shirts are pressed while they are wet between hot, nearly 400°F, metal plates. This gives shirts a
|Shirts that don’t meet these criteria are handled differently. They are either dry cleaned or washed, and then dried. In order to achieve a quality finish, they need steam and a combination of machine and hand pressing. Women’s blouses come in an extremely wide variety of fabric types and may have fancy buttons, contain spandex, trims or other ornamentation. These variations can change dramatically from season to season with the latest changes in fashion. This prevents the machine manufacturers from developing presses that will fit the majority of women’s blouses. Men’s shirts are almost always made of 100% cotton or a cotton/polyester blend, and have more or less looked the same for over 100 years.
|The photo below tells the story:|
Customer satisfaction is at the heart and soul of Westbank Dry Cleaning. That’s why we are so proud to announce that we were honored with the first-ever YES! Award for “Year of Exceptional Service 2014” at the Clean Show in Atlanta on April 18th. The award was presented by MarketWise, a national mystery-shopping consulting company.
|(Left to right) Westbank’s William Charnes and Stacey Luster receiving the “Yes!” 2014 Award from Carolyn Nankervis, President of MarketWise Consulting Group, Inc.|
To be eligible for the YES! Award, all eight of our locations were secretly shopped six times throughout the year. The awards were based on 540 mystery shopper visits at participating cleaners across the nation.
The program consists of an evaluation of the counter person at drop off and pick up, and an overall evaluation of the quality of the cleaning and the customer service experience.
Westbank received the highest overall score in the country across all categories!
We are especially appreciative and proud of our staff for their dedication to a high standard for customer care. The YES! Award is a direct result of their commitment and expertise. When we meet and exceed industry standards, the real credit belongs to them.
Meet the Stylist Miranda Darr
Miranda is this month’s guest blogger and she shares how to prep for photos by wearing the right outfit so you’ll always hit them with your best shot! Here are 3 tricks to look your best in photos:
Miranda Darr is an expert wardrobe and image consultant, stylist and personal shopper. She is the owner of Quatro Austin, a Carlisle & Per Se Collection showroom. (Spring, Summer, Fall & Holiday) by personal invitation & appointment. For more information on her services visit www.QuatroAustin.com
Tops with structured shoulders will give your entire upper body definition. A fitted blazer or blouse with “peaked shoulders” can work well. These items will add clean lines and help you look sharp in a photo.
Dress in a “Column of Color“
(All one color) – Coordinate your colors by wearing a monochromatic theme. Wearing a color column is a simple, chic and slimming look. (make sure the color is that is flattering to your skin tone).
Wear a Slim, Dark Pant
A black trouser or skinny jean looks good on most everyone. Avoid wearing something oversized and bulky.
Once associated with edgy musicians and bikers, leather comes in so many chic trends this season. Anything from dresses to leggings, vests and outerwear. You’ll see traditional colors as well as vibrant hues. Here are 10 tips to keep leather clothing looking luxurious, so you can enjoy them for many seasons:
If staining occurs, the garment needs to be cleaned ASAP by a professional leather cleaner. Don’t try to remove it yourself. The danger is you start removing the color, and then it’s harder than ever to get out and restore. And remember that even thought a leather coat may not look dirty; it’s best not to wait more than two seasons to have it professionally cleaned.
It’s a chore that many homeowners miss or don’t know about. Clothes dryer fires start more than 15,000 home fires every year, usually from lint build-up. Lint and other debris can build up in your dryer vent, reducing airflow to the dryer, backing up dryer exhaust gases, and creating a fire hazard. These fires can easily be prevented with routine maintenance.
Fire prevention and safety is a cause near and dear to our hearts. FRSTeam by Westbank Dry Cleaning carefully restores items that have been affected by fire or smoke. We care for our customers deeply and understand the emotional and financial stress that can accompany this challenging time. In honor of Fire Prevention Week, October 5-11, we’ve gathered 11 safety tips from the National Fire Protection Association
FRSTeam by Westbank Dry Cleaning is a specialized fabric restoration company that provides the most effective restoration cleaning available for your clothing and household textiles. We restore clothing, plush toys, shoes, belts, purses, window treatments, bedding, pillows, leather, suede and more. To learn more about FRSTeam by Westbank Dry Cleaning visit westbankdrycleaning.com/services/frsteam-restoration/
Buy your supplies
Detergent: Know if you need HE (high efficiency) detergent or regular. HE detergents are low-sudsing and quick dispersing for use in low water volume machines. Using a traditional laundry detergent in a high-efficiency washer (front loader) will produce too many suds. You can use HE detergent in a traditional washer with no problems.
Sort & Separate Before You Hit the Laundry Room
Lights, Darks, Delicates, Towels and Sheets
There’s nothing worse than discovering a pen, tube of lipstick or chapstick in a pocket after the wash or dry cycle.
Delicates? Silk blouses, nice sweaters (not wool), bras and fine swim wear should be hand washed or at least use the hand wash or delicate cycle. After washing reshape clothing flat on a towel to dry. You can put the item in a very low dryer to fluff when it’s almost dry for a few minutes so the item softens back up and most wrinkles fall out.
This may be a thing of the past. Many schools allow you to use your school ID as a debit card for the machines. If your school has older machines then set aside a container to collect quarters so you’re prepared.
Pick the right time
Wash during non-peak hours, which means early in the morning or late at night….pretty much when everyone else is sleeping. You can also use off-campus laundry mats if your dorm laundry is always crowded.
Don’t over stuff!
If you can’t close the door, it’s too full! When you stuff your washing machine full, there isn’t enough room for the laundry to move around to get clean. Basically don’t fill the machine more than two-thirds full. Small, medium or large load? Not sure? When in doubt choose the larger size! The same rules pretty much apply to the dryer. Be sure to check the lint filter and clean it out.
Don’t forget that you are sharing a limited number of machines so try not to forget your clothes in the washer or dryer. Set an alarm on your phone if you have to leave the laundry room. It’s best not to leave your clothes unattended because clothing may be placed on the floor by your fellow dorm mates.
Fold or Hang
Fold or hang your laundry immediately. Unless you want to look like you just rolled out of bed, put away your clothes as soon as you’re done doing the laundry. Put your nicer shirts and pants on hangers before you leave the laundry room. Give jeans a good shake and smooth them out. Fold shirts, shorts and other items or at least hang them over the edge of your laundry basket until you get to your room then fold and put away.
If all else fails, you can always keep buying new clothes!
We know how tough chlorine, salt and sand can be on your swimwear. Finding the perfect fitting swimsuit can be quite a task, but once you’ve found one, take special care so it will last more than one season. Here are a few tips to help you do that:
This is where buying a well-known brand can be especially important. More spandex is a good thing here because your suit will hold its shape longer. Also, alternate your swimsuits. Let your suit dry 24 hours before wearing it again. Spandex is a memory yarn and needs time to return to its original shape.
Chlorine is the main culprit here. It’s a disinfectant, but it is also a BLEACH. Some fading can occur. Be sure to rinse your suit with fresh water after you swim. The same goes for hot tubs.
Again, here’s where it’s important to rinse with fresh water after a dip in the ocean. Salt water can deteriorate fabrics and dyes.
Sun changes your skin’s color so you can count on it having an effect on your swimsuit’s color as well. Be especially careful applying sunscreen and self tanners, they can change the color of your swimsuit.
Watch Where You Sit
Scratchy pool decking, wooden lawn chairs and other rough surfaces can snag your suit and cause pilling which makes it look old and worn. Take care to sit on a towel to save your seat.
Nothing will wear out a suit faster than heat from a clothes dryer. The heat will cause a breakdown of the elastic quality of your swimsuit. If drying outdoors, be sure to hang in the shade.
For Immediate Release: March 4, Tuesday
Media Contact: Chris White, Executive Director
Westbank Dry Cleaning is honored to have been selected for the sixth year as one of America’s Best Cleaners (ABC) for 2014. ABC is a national organization that recognizes the best dry cleaning establishments in major metropolitan areas throughout the United States. In order to be selected, Westbank Dry Cleaning had to meet strict criteria.
In order to be accepted as a Full Affiliate of the organization, Westbank Dry Cleaning was required to undergo on-site inspections by certified ABC representatives to determine if the company met minimum requirements of cleanliness, machinery equipment, stain removal and finishing quality. As one of only about 30 cleaners certified by ABC for 2014, Westbank Dry Cleaning will be also required to undergo monthly quality tests and quarterly mystery shopping reports, testing for customer service and quality as part of the most stringent certification in the dry cleaning industry.
“Full Affiliation with ABC, and the associated requirements, gives our customers the assurance that we are fully committed to continually exceeding their expectations of quality and service,” says Westbank Dry Cleaning owner, William Charnes. We know our customers expect top quality for their garments and we are proud to be part of this elite group of cleaners.
Westbank Dry Cleaning is a progressive, technologically advanced, environmentally conscious drycleaner. The company offers premium garment care, exceptional customer service, expert spot removal, hand pressing and finishing and thorough, personal inspection of every garment. ABC’s founder, Ed D’Elicio, commended Westbank Dry Cleaning for its cutting-edge technology, and stressed the importance of such attributes in the selection process, an essential component in sustaining ABC’s relationship with the fashion and garment industry, which has taken notice of the accreditation organization’s ability to act as a liaison between high-end clothiers, cleaners and clients.
For more information on the America’s Best Cleaners’ program, please visit http://www.americasbestcleaners.com
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About America’s Best Cleaners:
America’s Best Cleaners™ is an independent certification organization for the dry cleaning industry, dedicated to the continued excellence of the dry-cleaning industry. To that end, America’s Best Cleaners™ has devised and implements the toughest standards of quality in the dry cleaning industry. To assure dry-cleaning clients, designers, retailers, and manufacturers that they will receive the utmost professional care, America’s Best Cleaners’™ affiliates are inspected thoroughly and tested monthly and yearly with on-site inspections. America’s Best Cleaners™ also takes surveys of retailers and clients, secret shopping reports and we listen to you, the customer to ensure the continued quality of service for all affiliates.
Today we are thrilled to announce the 20 winners of our $2,500 dry cleaning giveaway. Twenty people were randomly selected as $100 winners. From those twenty, (1) $500 winner was selected. The winners have been contacted and have received an in-store credit if they were existing Westbank customers. Those new to our business will receive a gift certificate in the mail. We’d like to thank everyone who entered our sweepstakes and helped make our 20th anniversary month so special. We’re delighted to have grown our Facebook family and are honored to have such wonderful and loyal customers. Congratulations to all of the winners!
Below are the names:
|Brenda L. Pollett||$100|
To top off our month-long celebration of our 20th anniversary, we’ve launched a sweepstakes through Facebook. We’ve had several customers ask how to enter if you aren’t on Facebook. We’ve added an option to do just that! Go to this link: http://bit.ly/12RJXZ0 and you can enter to win one of the prizes…..One Grand Prize of $500 or one of 20 prizes of $100 in free cleaning at Westbank Dry Cleaning. The contest ends at midnight, May 5th and winners will be chosen randomly May 9th and notified by email and phone. *You must be at least 21 years old to win and Westbank Dry Cleaning employees and their immediate family are NOT eligible to win. Prize may not be combined with other offers or discounts.