Authentically Austin, Absolutely Clean Since 1993
Locally owned and operated by William and Angie Charnes, Westbank has been setting the standard for quality garment care and service for nearly two decades. Our mission is to provide consistent quality clothing care with knowledgeable and friendly service. We’re one the only cleaner in Texas selected as one of America’s Best Cleaners(TM). We are continually researching the latest equipment and are committed to ongoing training in the details of fabric care and the environment. We deliver the finest clothing care available anywhere and we stand behind our work.
Our Process is what sets us apart
We realize the investment you’ve made in your wardrobe and your clothing will always undergo our 7-Point Quality inspection standard while in our care. Checking for spots, stains, cracked or missing buttons and loose threads, our inspection starts the minute we receive your garments. Our process includes expert stain removal, followed by superior cleaning…..but that’s just half the job. The next steps include impeccable hand ironing and finishing followed by multiple check points to make sure your specifications have been followed. Only then do your garments receive our superior packaging to ensure the items return to you it the best condition possible. Our goal is to exceed your expectations.
We’re Part of the Community
We are not only committed to our customers, we’re committed to keeping Austin a wonderful place to live. As a part of this community, we work in support of programs that make life better for our friends and neighbors who live here. We sponsor two major community programs to help fulfill that commitment. Through our Project School Bell program, we’ve donated more than $150,000 to area K-12 schools since 2004.
Partnering with The Prom Rack program, we’ve helped clean and collect thousands of prom dresses for Austin area girls in the foster care system.
We are also a year-round drop off location for the Austin chapter of Dress for Success.
Green Stewardship for our Planet
In all aspects of our business, we strive to seek the best and safest practices for our environment. We’re a Certified Environmental Cleaner and we’re a proud member of the Green Cleaners Council. While other cleaners have converted from using perchloroethylene solvent in recent years, we’ve never used it because we believe in the safer alternatives available. We use a biodegradable and odorless hydrocarbon solvent. The same type of hydrocarbons used in hand sanitizer. We use biodegradable poly and recycle our hangers and poly film. It’s with these actions that we can continue to offer a safe place for our employees, our customers and our community.